AI Churn Prediction: Keep Customers Before They Leave
Acquiring customers costs 5x more than retaining them. AI helps you keep them.
AI Churn Capabilities
Prediction
- Risk scoring
- Churn probability
- Time-to-churn estimation
- Segment analysis
Signals
- Usage patterns
- Engagement decline
- Support interactions
- Payment behavior
Action
- Automated alerts
- Intervention triggers
- Personalized offers
- Proactive outreach
Impact
| Metric | Improvement |
|---|---|
| Churn prediction | 85%+ accuracy |
| Retention rate | +15-25% |
| Customer LTV | +20% |
| Save rate | +30% |
Churn Indicators
| Signal | Risk Level |
|---|---|
| Login decline | Medium |
| Feature drop-off | High |
| Support complaints | High |
| Payment issues | Critical |
Tools
| Tool | Focus |
|---|---|
| Gainsight | Customer success |
| ChurnZero | Retention |
| Totango | Health scores |
| Amplitude | Product analytics |
Want to reduce customer churn? Let’s discuss your retention needs.