How long do you take to launch a project?
Once we have all the necessary elements to launch the project, we start within seven days. While the developers are setting up the project, we organize a series of three kickoffs in parallel to get the project off the ground
If my site has a problem, how quickly can you provide support?
As part of a maintenance package for your site, we contractually undertake, in the event of a bug, to respond to you within 24 hours and to initiate corrective action within 48 hours in order to resolve your problem as quickly as possible. Responsiveness is part of our mission
Can you help us write a specification?
Absolutely, we can organize workshop sessions to assist you in drafting specifications. We will talk about: project mindset, functionalities, workflow, and UX/UI.
How will we work together to monitor the project?
We organize the follow-up of your project in three main stages: before project, during project, and after project. At each major stage, we have a precise kickoff calendar and follow-up appointments that we will set up together so you can experience the progress of your project at the same time as us. Another point that is important: you join us in a Slack channel dedicated to your project to communicate constantly
How do you work for regular needs? Do you have packages?
We offer “maintenance packages”, different packages granting you a number of hours of development to consume over the month. From 5h to 50h, we study your needs and adapt the package accordingly. You can ask us for technical interventions throughout the month. These are deducted from your plan, which is automatically refilled at the beginning of the following month.